Our Guarantee & Product Warranty
Every product sold by Woodrow Wear comes with a series of guarantees. By creating quality products, and upholding our commitment to your satisfaction, we hope to earn not only your first order with us, but your next, and the one after that, etc.
All products are sold with a 100% satisfaction guarantee. If you buy a product and you are not completely satisfied with it when it arrives, we will refund your money or exchange it for another item. Refunds will be done without question for 30 days.
In addition, all Woodrow Wear items come with a 3-month warranty against defects in workmanship or materials. (Note: this does not cover normal wear and tear.) If you feel you have a warranty claim, please contact us to let us know. Be prepared to provide your order number. We’ll ask you to return your item to Woodrow Wear Returns, PO Box 8528, San Jose, CA 95155. Be sure to tell us if you want a replacement, or a refund. Documents must be included in your package for clarity and proper credit or exchange.
With these guarantees, you can buy with confidence. We’re here if you need assistance regarding product fit or function. We value our commitment to your complete satisfaction. Thank you for your interest in our products. Welcome to the community we call “The Woodrow Wear Family”.